Part-Time Sales & Customer Service.

Ram Print and Communications, LLC, is seeking an experienced Sales Support team member.
This is a retail sales positionwith potential outside sales.

You will work directly with new and existing customers to create and manage the order process. Responsibilities can include, but are not limited to: order intake, pricing, art directing, pre-production and copy production.

This position requires a friendly outgoing individual with strong communication, phone and computer skills. Must be able to listen to the explanation of a concept for desired end product, determine best method to achieve, and express it clearly in multiple and varying ways to team and client/customer.

Required:
• Professional appearance and conduct
• Professional manner, in both verbal and electronic communications
• Remain calm while under pressure from customer(s) and timeline(s)
• Superior English verbal and written communication skills
• Able to multitask
• Resilient and Resourceful
• Quick learner and willing to learn
• Have an excellent sense of humor
• Able work alone and as a team member

Desired:
• Able to manage print files in various digital formats
• Explain to customer how to make files print ready
• 2+ years' experience in customer service
• Familiarity with paper types, weights, and textures.

Bonus:
• Manipulate digital files from customer and make print ready (.AI, .PSD, .QXP, .PDF, .INDD, DOCX, etc.)
• Work in both PC and MAC platforms
• Additional language skills
• Web design
• Management experience
• Artistic training or nature
• Compensation depends on experience.

Between 7 and 28 hours weekly, some flexibility is available except with regards to Saturdays.
Ram Print and Communications, LLC, is a family-owned and operated, full service custom print shop, serving clients since 1970. Offering offset, digital and wide format printing. Our customer’s satisfaction is our utmost goal. We are committed to providing clients with the personal, prompt and professional service they deserve, while having fun at the same time.

If you would like to join this great team, submit resume and cover letter to: careers@ramprint.com

YOU MUST ANSWER THE FOLLOWING QUESTIONS IN THE BEGINNING OF YOUR COVER LETTER TO BE CONSIDERED:

Hint: it is okay to look up answers, but let us know where you found them
1. What year was Ram Print established?
2. What does CMYK stand for?
3. Define bleed.
4. What pay rate are you asking for?


 
 
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